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Competence Area 6: Communication and collaboration with patients/clients

Sub-areas of competence Steps of competence development (VQTS)/
Competence, Skills, Knowledge (EQF)

6.1

Communication with patients/clients and relevant others

6.1.a

Is able to build, maintain and end verbal and non-verbal communication through empathy and appreciation.

6.1.b

Is able to

 

6.2

Education and empowerment of patients/clients and relevant others

6.2.a

Is able to explain treatment and care-related information to the patient/client and relevant others.

6.2.b

Is able to train, counsel and empower patients/clients and relevant others regarding selfcare.

6.2.c

Is able to identify learning needs of patients/clients and relevant others.

6.2.d

Is able to efficiently use professional methods of interpersonal communication in challenging situations. (e.g. lip-reading, Watzlawick)

6.3

Health promotion and prevention

6.3.a

Is aware of developments in health promotion and prevention and is able to provide, motivate and support preventive measures in the care process.

(e.g. care advice, family health care, public health care)

6.3.b

Is able to

 

6.3.c

Is able to contribute to the development and implementation of health promotion/prevention within the health system.

6.4

Fostering social life and a stimulating environment

6.4.a

Is able to foster health promotion with the patient/client by using creative elements, social activities and the living environment.

(e.g. integration into musical activities)

6.4.b

Is able to plan and carry out complex activities of daily life and participate in arranging/ furnishing living environments.

(e.g. arrange celebrations)

6.5

Organising daily life and daily life activities

6.5.a

Is able to support the patient/client in organising his/her daily life.

(e.g. accompany when shopping)   

6.5.b

Is able to act on behalf of the patient/client in aspects of their daily life.

(e.g. liaise with the social security office to receive welfare payments)

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